Privacy Policy for www.belfast-bifolds.com

Effective Date: October 24, 2026

At www.belfast-bifolds.com (referred to as “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website form.

1. Information We Collect

We only collect and store personal data that you voluntarily submit to us via the contact or quote forms on our website. This information may include:

• Name

• Email Address

• Phone Number

• Postal Address / Postcode

• Project Details or Enquiries (any details you provide in the message box regarding your bifold door or glazing requirements)

2. How We Use Your Information

We use the information submitted through our forms strictly for legitimate business purposes, including:

• Responding to your enquiries, quote requests, or messages.

• Providing estimates, scheduling site visits, or delivering services you have requested.

• Following up with you regarding your enquiry.

We do not sell, rent, or lease your personal data to third parties. We do not use your information for marketing emails unless you explicitly opt in to receive them.

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for collecting and processing your data are:

• Consent: You give us clear consent when you voluntarily submit a form on our website to contact us.

• Contract / Legitimate Interests: Processing your data is necessary to take steps at your request before entering into a contract (e.g., providing a quote for bi-fold doors) or to fulfill our business obligations to you.

4. How We Store and Protect Your Data

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the data collected online via our website forms.

Data collected via website forms is stored securely and accessed only by authorized personnel who require it to assist with your enquiry.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including fulfilling any legal, accounting, or reporting requirements. If your enquiry does not result in a contract or service, we will securely delete your information in accordance with our data retention schedule.

6. Your Data Rights

Under UK data protection laws, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct any inaccurate or incomplete information.

• Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data from our records.

• Right to Restrict Processing: You can ask us to stop using your data for specific purposes.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Services

Our website forms may be processed through secure third-party hosting or form plugin providers. These service providers only process your information on our instruction and are bound by confidentiality obligations.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please reach out to us:

• Website: www.belfast-bifolds.com

• Email: info@belfast-bifolds.com

• Phone: 07539 854402

• Address:  Unit 6 Steeple Rd Industrial Estate, Antrim BT41 1AB